terms of service

These Terms of Use (hereinafter referred to as "these Terms") set out the terms of use for the online shop (hereinafter referred to as "the Service") provided on this website by Shinyo Co., Ltd. (hereinafter referred to as "the Company"). All users (hereinafter referred to as "Users") must use the Service in accordance with these Terms.


Article 1 (Members)

  1. "Member" refers to a corporation or individual who agrees to these Terms and Conditions and uses the Service.
  2. "Member Information" refers to information regarding the member's attributes and the member's transaction history that the member discloses to us.
  3. These terms and conditions apply to all members and must be observed during and after the registration process.

Article 2 (Registration)

  1. Customers who use this service after agreeing to these terms and conditions are eligible to become members. This service must be used by the person who will become a member. Use by a proxy is not permitted under any circumstances. Please note that we may refuse use by those whose membership has been revoked in the past or those who we deem inappropriate. Furthermore, minors cannot use the service without the consent of a parent or guardian.

Article 3 (Changes)

  1. If there is any change in the information that a member has provided to us, such as their name or address, they must promptly notify us.
  2. We will not be liable for any damages incurred as a result of not registering changes. Please note that even if changes are registered, transactions that have already been processed before the changes are registered will be carried out based on the information before the changes are registered.

Article 4 (Withdrawal)

If a member wishes to cancel their membership, they must complete the cancellation procedure themselves. Please contact us at the email address below to cancel your membership, and we will process your cancellation. Contact details for cancellation requests: support[at]cumi.jp
(Please replace [at] above with the @ symbol.)


Article 5 (Termination of Membership and Obligation to Compensate)

  1. If a member makes a false statement when applying for membership, fails to pay for mail order purchases, or there is any other reason that the Company deems the member unsuitable as a member, the Company may cancel the member's membership.
  2. If a member commits any of the acts specified in the following items, the member will be liable to compensate the Company for any damages incurred as a result.
    1. Interfering with our business by illegally accessing the Service to falsify information or by sending harmful computer programs to the Service.
    2. Engaging in any act that infringes the intellectual property rights of the products we handle.
    3. Any other actions that violate these Terms of Use

Article 6 (Handling of Member Information)

  1. As a general rule, we will not disclose member information to third parties without the member's prior consent. However, in the following cases, we may disclose member information and other customer information without the member's prior consent.
    1. When disclosure is required by law
    2. When the Company determines that it is necessary to protect the rights, interests, reputation, etc. of the Company.
  2. Member information will be managed by our company in accordance with our "Personal Information Protection Initiative." Our company may use member information for the purposes of providing services to members, improving the content of services, promoting the use of services, and ensuring the sound and smooth operation of services.
  3. Our company may provide members with information (including advertisements) through email newsletters and other methods. Furthermore, the provision of information necessary for the operation of this service cannot be stopped at the member's request.

Article 7 (Prohibited matters)

When using this service, members are prohibited from engaging in any of the following acts.

  1. Violating laws and regulations, these Terms, the precautions for using this service, the precautions for shopping on this service, and other terms and conditions.
  2. Damaging the rights, interests, reputation, etc. of our company or any other third party.
  3. Engaging in any act that may have a negative impact on the mind and body of minors or any other act that violates public order and morals.
  4. Engaging in any conduct that causes inconvenience or discomfort to other users or third parties.
  5. Entering false information
  6. Sending or writing harmful computer programs, emails, etc.
  7. Attempting to gain unauthorized access to our servers or other computers
  8. Any other actions that the Company deems inappropriate

Article 8 (Interruption or Suspension of Service)

In order to maintain the operation of the Service in good condition, the Company may suspend the provision of all or part of the Service without prior notice in any of the following cases:

  1. When necessary for scheduled and emergency system maintenance
  2. When the system is overloaded
  3. If system operation becomes difficult due to fire, power outage, or interference by a third party.
  4. Any other cases where the Company determines that it is unavoidable to stop the system.

Article 9 (Changes and Termination of Services)

The Company reserves the right to change or discontinue all or part of the Service at its discretion without prior notice.


Article 10 (Disclaimer)

  1. We shall not be liable for any damages incurred by members in relation to our services, including system interruptions, delays, suspensions, data loss, etc. due to failures in communication lines or computers, or damages caused by unauthorized access to data.
  2. We do not guarantee that email content sent from our website, server, domain, etc. does not contain harmful content such as computer viruses.
  3. The Company shall not be liable for any damages incurred as a result of a Member's violation of these Terms and Conditions.

Article 11 (Revision of these Terms)

The Company may revise these Terms and Conditions at its discretion, and may also establish terms and conditions that supplement these Terms and Conditions (hereinafter referred to as "Supplementary Terms and Conditions"). Any revisions or supplements to these Terms and Conditions will take effect when the revised Terms and Conditions or Supplementary Terms and Conditions are posted on the Company's designated website. In such cases, Members will be bound by the revised Terms and Conditions and Supplementary Terms and Conditions.


Article 12 (Governing Law, Jurisdiction)

In the event of a dispute arising from these Terms and Conditions, the district court with jurisdiction over our head office location shall be the exclusive court of first instance.

Questions about the CATASTA series scaffolding model

CATASTA is a 1/10 scale model series for educational purposes for scaffolding craftsmen, recreating the wedge-type scaffolding used on residential construction sites. It has been produced using 3D printing technology under the supervision of professional scaffolding craftsmen.

CATASTA is suitable for training scaffolding workers and safety courses, and can also be enjoyed as a display diorama.

There are two types of CATASTA: Type A and Type B. Each is based on the model actually used on-site. We also offer sets to suit a variety of situations, such as a starter set for beginners to scaffolding education and CATASTA Lite for display.

The CATASTA Starter Set is an introductory set for learning the basics of scaffolding. It includes the main components and is ready to assemble and use right away. The price is 99,000 yen (tax and shipping included).

Yes, starting in July 2024, CATASTA components will be available for purchase by type. Please select the components you need according to your preferences.

CATASTA is intended for ages 15 and over. Please do not allow small children to use it as there is a risk of accidentally swallowing parts.

Please read the assembly instructions carefully and assemble correctly. Assembling in an unintended manner may result in injury or damage to the product.

Avoid storing in direct sunlight, in hot and humid places, or near fire, as this may cause discoloration or distortion.

The CATASTA series is manufactured using the latest 3D printing technology, achieving a level of detail that is indistinguishable from the real thing, and is made from highly durable resin.

Yes, we also accept requests for new development of components for the CATASTA series. If you would like to order custom components, please contact us using the inquiry form. We will respond to your needs.

Purchase/Order Questions

Select the product you want to purchase from the product page, add it to your cart, then proceed to checkout and enter your payment information and shipping address to complete your order.

We accept credit cards (VISA, Mastercard, AMEX), Apple Pay, Google Pay, Shop Pay, PayPal, and convenience store payments (FamilyMart, 7-Eleven, Lawson, Ministop).

You can cancel or change your order before it is shipped by contacting customer support.

Shipping costs vary depending on the region. They range from 1,100 yen to 1,800 yen (tax included). For details, please check the product page or the shipping fee explanation . Free shipping for purchases of 50,000 yen or more.

In-stock items will usually be shipped within 4 business days of your order. Once shipped, delivery time will vary depending on your location, but you should receive your order within a week.

At the moment, we only offer domestic shipping. We are considering expanding our overseas shipping services in the future, so please contact us for the latest information.

Questions about products and services

If the product is faulty, please contact us within 5 business days of receiving it and we will accept returns or exchanges. Please see our Returns and Exchanges Policy for details.

Detailed sizes and specifications for each product are listed on the product page. If you have any questions, please contact us using the inquiry form.

Stock availability is displayed on the product page. Please note that if an item is out of stock during the checkout process, you will not be able to add it to your cart.

If your item has not arrived, please check the status using the tracking number from the delivery company. If the problem persists, please contact customer support.

Questions about support and after-sales service

Customer support inquiries can be made by email (support@cumi.jp) or by phone (045-961-1771).

Customer support is available from 9:00 to 17:00 on weekdays (excluding weekends and holidays).

Security and Privacy Questions

We strictly manage your personal information and will not disclose it to third parties. Please see our privacy policy for details.

This site uses SSL encrypted communication, and credit card information is securely protected.