Privacy Policy

Shinyo Co., Ltd. (hereinafter referred to as "our company") has established the following personal information protection policy, established a personal information protection system, and will promote the protection of personal information by ensuring that all employees are aware of the importance of personal information protection and take thorough measures to protect it.

Management of personal information

We will keep your personal information accurate and up-to-date, and take necessary measures such as maintaining a security system, establishing a management system, and providing thorough employee training to prevent unauthorized access, loss, damage, falsification, or leakage of personal information. We will implement safety measures and strictly manage personal information.

Purpose of use of personal information

The personal information we receive from customers will be used to deliver products, contact you, maintain member registration information, and send you emails and materials to respond to your questions.

Prohibition of disclosure or provision of personal information to third parties

We will properly manage the personal information entrusted to us by our customers and will not disclose such information to third parties except in the following cases:
・When the customer's consent is obtained ・When disclosing to a contractor outsourced by our company in order to provide the service the customer desires ・When disclosure is required by law ・Personal information may be disclosed to payment companies for the purpose of identity verification, billing confirmation, and credit investigations.

Personal information security measures

We take thorough security measures to ensure the accuracy and safety of personal information.

Disclosure of personal information

If you wish to disclose, correct, or discontinue the use and provision of your personal information, we will respond after confirming your identity. If you wish to disclose, etc., please contact us at the address listed below.

Compliance with and review of laws, regulations, and standards

We will comply with Japanese laws and other regulations that apply to the personal information we hold, and will review the contents of this policy as appropriate and strive to improve it.

inquiry

For inquiries regarding our handling of personal information, please contact us at the address below.
Shinyo Co., Ltd.
2233-1 Naramachi, Aoba Ward, Yokohama City, Kanagawa Prefecture, 227-0036
Tel: 045-961-1771
Email: support[at]cumi.jp
(Please replace [at] above with the @ symbol.)
Personal information protection manager: Takeki Yamada

Questions about the CATASTA series scaffolding model

CATASTA is a 1/10 scale model series for educational purposes for scaffolding craftsmen, recreating the wedge-type scaffolding used on residential construction sites. It has been produced using 3D printing technology under the supervision of professional scaffolding craftsmen.

CATASTA is suitable for training scaffolding workers and safety courses, and can also be enjoyed as a display diorama.

There are two types of CATASTA: Type A and Type B. Each is based on the model actually used on-site. We also offer sets to suit a variety of situations, such as a starter set for beginners to scaffolding education and CATASTA Lite for display.

The CATASTA Starter Set is an introductory set for learning the basics of scaffolding. It includes the main components and is ready to assemble and use right away. The price is 99,000 yen (tax and shipping included).

Yes, starting in July 2024, CATASTA components will be available for purchase by type. Please select the components you need according to your preferences.

CATASTA is intended for ages 15 and over. Please do not allow small children to use it as there is a risk of accidentally swallowing parts.

Please read the assembly instructions carefully and assemble correctly. Assembling in an unintended manner may result in injury or damage to the product.

Avoid storing in direct sunlight, in hot and humid places, or near fire, as this may cause discoloration or distortion.

The CATASTA series is manufactured using the latest 3D printing technology, achieving a level of detail that is indistinguishable from the real thing, and is made from highly durable resin.

Yes, we also accept requests for new development of components for the CATASTA series. If you would like to order custom components, please contact us using the inquiry form. We will respond to your needs.

Purchase/Order Questions

Select the product you want to purchase from the product page, add it to your cart, then proceed to checkout and enter your payment information and shipping address to complete your order.

We accept credit cards (VISA, Mastercard, AMEX), Apple Pay, Google Pay, Shop Pay, PayPal, and convenience store payments (FamilyMart, 7-Eleven, Lawson, Ministop).

You can cancel or change your order before it is shipped by contacting customer support.

Shipping costs vary depending on the region. They range from 1,100 yen to 1,800 yen (tax included). For details, please check the product page or the shipping fee explanation . Free shipping for purchases of 50,000 yen or more.

In-stock items will usually be shipped within 4 business days of your order. Once shipped, delivery time will vary depending on your location, but you should receive your order within a week.

At the moment, we only offer domestic shipping. We are considering expanding our overseas shipping services in the future, so please contact us for the latest information.

Questions about products and services

If the product is faulty, please contact us within 5 business days of receiving it and we will accept returns or exchanges. Please see our Returns and Exchanges Policy for details.

Detailed sizes and specifications for each product are listed on the product page. If you have any questions, please contact us using the inquiry form.

Stock availability is displayed on the product page. Please note that if an item is out of stock during the checkout process, you will not be able to add it to your cart.

If your item has not arrived, please check the status using the tracking number from the delivery company. If the problem persists, please contact customer support.

Questions about support and after-sales service

Customer support inquiries can be made by email (support@cumi.jp) or by phone (045-961-1771).

Customer support is available from 9:00 to 17:00 on weekdays (excluding weekends and holidays).

Security and Privacy Questions

We strictly manage your personal information and will not disclose it to third parties. Please see our privacy policy for details.

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